Refund & Return Policies

Treatments & Packages

To avoid abuse of special discounting with treatment/service packages, refunds are not permitted on package pricing, remaining un-used treatments will be given only after applying the full standard price of used treatments. You may gift your remaining package to another party. 

All service packages and pre-paid treatments must be used within 1 year (365 days) of date of purchase or they will expire.

Gift Certificates

Gift certificates are non-refundable. We will, however, allow them to be transferred to another party.

No show policy

Mystical Medicine has a 15 minute no communication/no show policy. 

If you don't call or show within 15 minutes your service is forfeit and full payment is due.

First time is 50% of service due. 

Emergencies are taken on a case by case matter and you are the most important matter in this.