Refund & Return Policies
Treatments & Packages
To avoid abuse of special discounting with treatment/service packages, refunds are not permitted on package pricing, remaining un-used treatments will be given only after applying the full standard price of used treatments. You may gift your remaining package to another party.
All service packages and pre-paid treatments must be used within 1 year (365 days) of date of purchase or they will expire.
Gift certificates are non-refundable. We will, however, allow them to be transferred to another party.
No show policy
Mystical Medicine has a 15 minute no communication/no show policy.
If you don't call or show within 15 minutes your service is forfeit and full payment is due.
First time is 50% of service due.
Emergencies are taken on a case by case matter and you are the most important matter in this.